Hospitality

Elevate Guest Experiences with Motorola MOTOTRBO Two-way Radios
Success in the hospitality industry relies on the fundamentals – attention to detail, exceptional customer service and quick response to guest requests. Whether it’s a special request for housekeeping or a special event requiring attention to detail and security, your guests expect a high standard of professionalism.   

The Challenge
Big chain or boutique, catering to the business traveler or vacationing tourist, you compete in a highly concentrated industry, with many options on where guests will spend their dollars.    Differentiating your property through exceptional service is one of the best way to attract and retain customers.  Guests want to be treated well and feel comfortable in a safe and welcoming environment.

Hotels, resorts, and function halls have needs to. They must keep accurate track of rooms, supplies, facilities and staff.  They must also ensure security with instant, discreet communications and provide safety throughout the property.  Yet, they may not know how to best expand their communication capabilities and decrease the cost of redundant or out-of-date systems to achieve it.

The Solution
Versatile and powerful, MOTOTRBO is the ideal communication solution. When hotels, resorts and function facilities use MOTOTRBO digital two-way radios, they create a real-time flow of information between different departments and personnel to coordinate activities.  From valet services to housekeeping, connected staff are well-equipped to be more responsive to guests needs, and that keeps them coming back.

Coordinate Different Departments with Advanced Voice and Data
The MOTOTRBO digital two-way radio platform is a complete, flexible and adaptable solution that includes digital two-way radios, accessories, applications, systems and support services.

• Connect front desk to back office with the ultimate in discreet communication
• Prioritize communication immediately
• Communicate clearly with exceptional audio
• Speed operations and strengthen security
• Connect your property completely
• Reduce operational costs
• Communicate without disturbing guests using a wide selection of audio accessories
• Rely on batteries that last through long shifts

MOTOTRBO Benefits for Staff

• Intelligent Audio automatically adjusts radio volume to match background noise
• Discreet solutions that won’t disturb guests or your environment
• Enhanced work order ticket management, to quickly respond to guest requests
• Extended battery life built to last through long work shifts
• Hands-free and wireless accessories keep them focused on the job

Ideal two-way radio users in the hospitality industry include front desk employees, maintenance crews, housekeeping, room service, bell hops, security guards, landscape crews, groundskeepers, shuttle bus drivers, function coordinators and staff, hostesses, and more.

Testimonials:

“At the end of the day we’re all about providing Five Diamond service, and the MOTOTRBO SL Series radio helps us accomplish that.”
Max Jenue-Gens Security Officer Acqualina Resort and Spa on the Beach, Miami, Florida

“The SL Series radios are the biggest step forward that I’ve seen as a radio user. They’re much more advanced in how light they are, very user friendly and the menus and the displays are very easy to use.”
Russell Penton Health and Security Officer, Claridge’s

“Our definitive goal is to settle in a guest as swiftly and as comfortably as possible. We communicate with many different departments to make one simple step happen. The SL Series radio is one of the tools which helps us do it.”
Michael Bonsor Hotel Operations Manager, Claridge’s

Industrial Communications & Electronics works with hotels, resorts, golf courses and country clubs in New England and South Florida to provide reliable, real-time communications at the touch of a button to respond instantly to guests needs and to help improve safety and security.

With offices serving Massachusetts, Rhode Island, New Hampshire, and South Florida, Industrial Communications can provide Motorola MOTOTRBO communications solutions to help you reach personnel anywhere they go, improve safety and security, keep every department connected, improve response times, maximize your investment and meet budgets cost-effectively. Contact us today for more information.