March 20, 2020 (Marshfield, MA) As the COVID-19 situation continues to evolve, we continue to adapt and consider what is best for the health and safety of our customers and employees. Industrial Communications remains committed to serving you and your business during this challenging time, while also taking the necessary precautions to keep our families and loved ones safe.
Whether they are working from home or in the office, our team is available to help continue to meet your communications needs during this unprecedented time. Please note the following steps our team has taken to address COVID19:
- Office Hours: Currently, our office remains open and fully operational with normal business hours of Monday– Friday between 8:00 am – 5:00 pm.
- Daily Operations: For the health and safety of our employees, we have implemented a rotating schedule at our office and have many employees working from home in order to promote social distancing and help limit any potential exposure to COVID19. Request for quotes, placing orders, scheduling service, and all other daily operations and current projects will continue as normal.
- Visitor Access to Our Facility: For customer and vendors that need to visit our facility for business or service-related issues, we ask that the following guidelines be followed:
- Call or email ahead of time to make an appointment and/or to coordinate equipment drop-off / pick up. We want to make sure that the appropriate person is available to assist you with your needs when you arrive.
- Enter at the main lobby entrance by ringing the buzzer and announcing yourself to gain entry to our lobby and your contact will meet you at the customer service window. All other areas besides the lobby will remained closed off from visitors at this time.
We continue to assess the situation and adjust our strategy moving forward as needed. Any changes that impact our customers, or anticipated delays, will be communicated as quickly as possible. If you have questions, please contact your Account Manager or Employee Contact directly or contact us at 781-319-1000. As always, thank you for your business, support, and understanding during this time.