Motorola PremierOne NG9-1-1 Call Control

Transform incident management operations and simplify workflows with PremierOne™ NG9-1-1 Call Control. With call-handling functionality directly accessible within PremierOne Computer-Aided Dispatch (CAD), users no longer have to switch back and forth between independent CAD and 9-1-1 systems. PremierOne NG9-1-1 Call Control integrates the most important information into a unified view, eliminating repetitive data entry steps and improving operator focus and productivity. This purpose-built application handles voice calls and citizen texts simultaneously and streamlines workflows so that call takers and dispatchers can focus on managing the incident at hand without being distracted by the complex technology that surrounds them.

  • Enhanced Information Sharing
    When PremierOne NG9-1-1 Call Control is coupled with an ASTRO® 25 system and our Advanced Messaging Solution, the most relevant content from an incident such as dispatcher notes or citizen texts can be delivered directly to officers via their radios.
  • Improved Operator Focus
    The intuitive user interface provides seamless access to NG9-1-1 call control features, along with the ability to initiate common functions from the PremierOne™ CAD command line – helping to minimize keystrokes, reduce errors and speed response.
  • NG 9-1-1 Enabled
    Built on a standards-based, NG9-1-1 platform that is aligned with NENA i3 standards, agencies can handle citizen texts and voice calls simultaneously today while laying the foundation to meet next generation multimedia demands.
  • Streamlined Workflows
    Call takers and dispatchers can access 9-1-1 and CAD controls from one application using a single keyboard and mouse, enabling them to answer a call, create an incident, dispatch and release a call in as few as four simple keystrokes.
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